Privacy Policy

Last updated: March 1, 2025

1. Introduction

OgaDoctor ("we", "us", "our") operates the Alex AI Health Assistant chat widget available at ogadoctor.com.ng (the "Service").

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data.

By using the Service you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information you voluntarily provide

  • Messages you send in the chat (health symptoms, questions, etc.)
  • Any personal details you choose to include in messages (name, age, gender, location, medical history, etc.)
  • Contact information if you explicitly provide it

2.2 Automatically collected information

  • Technical data: IP address, browser type & version, device type, operating system, approximate location (derived from IP)
  • Usage data: timestamps of messages, chat open/close events, session duration
  • Cookies / similar technologies (if implemented later): small data files used for functionality

2.3 We do NOT collect

  • Precise geolocation (unless you explicitly tell us in chat)
  • Payment information (we do not process payments)
  • Health insurance numbers, passport numbers, or government IDs (unless you voluntarily type them)

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain and improve the Alex AI Health Assistant
  • Understand and respond to your health-related questions
  • Generate analytics about usage patterns (aggregated / anonymized)
  • Detect abuse, spam or technical issues
  • Comply with legal obligations

12. Contact Us

For any questions about this Privacy Policy, contact: